Privacy policy
Driver Mentor LLC. Effective October 21, 2026.
Driver Mentor helps CDL drivers find carriers whose jobs fit their terms. This policy explains what we collect, why, who sees it, and how you can delete it. We wrote it in plain words. If anything is unclear, email hello@driver-mentor.com.
The short version
- No carrier sees your name or phone number until you tap Connect. You can withdraw.
- No driver ever sees another driver's information.
- We use the ZIP code you type. We do not use GPS.
- We do not sell your data and we do not show ads.
- You can delete your account in the app. This deletes your personal data.
What we collect
| Information | Why |
|---|---|
| Mobile phone number | To sign you in with a one-time code. No password. |
| First and last name | Sent to a recruiter only after you tap Connect. |
| ZIP code and the state it is in | To show jobs and CDL schools in your area. |
| Your answers on “Set your terms”: license class, whether you have endorsements (yes or no), experience, home time, job type, equipment, W2 or 1099, benefits, truck age, must-have features, company size, and hiring programs | To match you with jobs. Hiring programs include whether you want companies that hire CDL students, offer paid training, or hire drivers with a second chance. We use this only to match you and never show it to carriers before you Connect. |
| Connect requests (which job, when, and status), and a copy of the profile you agreed to share at that moment: your name, phone number, ZIP code and terms | To send your profile to the recruiter, show you the status, and keep a record of introductions. If you withdraw, the copy of your profile is erased. |
| Your start date, if a company tells us you were hired | To open your day 30 and day 90 check-ins on the right days and to record the hire. |
| Waitlist sign-up and the wording you agreed to | So we can text you once when your state opens. |
| Referral code and referrals | To run the referral program. You see “Referral 1, 2, 3” and a status, never your friend's name. |
| Questions you ask Driver Mentor Sonny | To answer them. See “Sonny and AI” below. |
| Promise check-in answers (yes or no) | To build a company's Promise score. See below. |
| Subscription status for Driver Mentor Plus | To give you the features you paid for. The App Store or Google Play handles your payment. We never see your card. |
| A notification address for your phone, if you turn notifications on | To send the notifications you chose. |
| Job alerts, if you tap “Tell me when a job posts”: your state and the kind of license you have or want | To send you one notification when a matching job is posted, at most once a day. We do not save your name, phone number or ZIP code with the alert. |
We do not collect your precise location, contacts, photos, camera, microphone or advertising ID. Our app contains no advertising or analytics tools.
Who sees your information
- Carriers and recruiters: your name, phone number and terms, only for the jobs where you tapped Connect, and not after you withdraw.
- Driver Mentor staff: while we pass Connects to recruiters ourselves, a small number of authorized Driver Mentor staff can see the profile you shared for that Connect and its status. They use it only to pass it to that recruiter and to record replies and hires.
- Service providers who help us run Driver Mentor: Supabase (our database and sign-in), Twilio (sends one-time codes and the waitlist text), Anthropic (writes Driver Mentor Sonny's live answers), and Apple and Google (app stores, payments and notifications). They may use your information only to provide their service to us.
- The law: we may share information when the law requires it or to protect people's safety or our rights.
We do not sell your personal information and do not share it for advertising.
Promise check-ins are anonymous
At 30 and 90 days after you are hired through Driver Mentor, we ask whether the job matched the post. Answers are combined into a company's Promise score. A score appears only when 10 or more drivers have answered, and it shows only totals, never your name or your individual answers.
Your yes or no answers are stored apart from your account, with no link to your name or phone number, and nobody can read them one by one. We keep a separate note that you answered, so a check-in cannot be sent twice. If you delete your account, that note is deleted. The anonymous answers stay in the company's totals.
Sonny and AI
Driver Mentor Sonny is an AI assistant. Built-in answers stay on your phone. When “Live Sonny answers” is on and you are signed in, your question, your recent messages and a summary of your terms are sent to our server and then to Anthropic to write an answer. We do not send your name, phone number or exact ZIP code. We do not keep your Sonny questions on our servers. Sonny conversations are never shown to carriers. You can turn live answers off in Account. Sonny gives general information, not legal, tax, medical or financial advice.
Text messages
We text you a one-time code to sign in. If you join a state's waitlist, we send one text when that state opens. Message and data rates may apply. Reply STOP to stop texts.
Keeping and deleting your information
You can delete your account any time in the app (Account, then Delete my account). Deleting removes your sign-in, name, phone number, ZIP code, terms, Connect requests, waitlist entries, referral code and referrals. We keep only a record with no personal details that an account existed (a random number and the dates it was created and deleted), if you were ever paid a referral reward, the payment record we are required to keep for accounting and tax, and, for each Connect you made, a record of the introduction with nothing about you in it: which company and job, when you tapped Connect, and whether and when a hire happened. Companies pay Driver Mentor when they hire a driver it introduced, and this record lets us show that an introduction happened. Your anonymous Promise check-in answers also stay, as explained above. Information already shared with a carrier after you tapped Connect is held by that carrier under its own policies. Sonny chats are kept only on your phone and are erased when you delete.
If you cannot use the app, see how to ask us to delete your data. To ask for a copy of the information we hold about you, email hello@driver-mentor.com from the phone number you signed in with, or include it in your message so we can confirm it is you.
Security
Information is sent over encrypted connections and protected by access rules in our database so that drivers can only see their own information. No system is perfectly secure, so we cannot promise absolute security.
Children
Driver Mentor is for adults. We do not knowingly collect information from anyone under 18.
Changes and contact
If we change this policy, we will post the new version here with a new date, and tell you in the app if the change is important. Contact: Driver Mentor LLC, hello@driver-mentor.com.